IN CASE OF

🚨 Fire Safety & Evacuation

Smoke & Heat Detectors

• Each apartment has smoke and/or heat detectors.

• If smoke from cooking sets off your alarm:

  • Use the Hush/Smoke Release button by your entrance wall panel.

  • This will silence the alarm in your apartment for 2 minutes.

  • ⚠️ Do NOT open your door to the hallway unless there is a real fire — hallway detectors will trigger a full building evacuation.

• False alarms may result in callout charges from Fire & Emergency NZ.
  
  

If You Discover a Fire

1. Warn others nearby.

2. Activate the nearest manual call point (red break-glass box).

3. Call 111 and state:

   • Building: Quest Mount Maunganui

   • Address: 2 Rata Street, Mount Maunganui

   • Nearest intersection: Rata Street & Totara Street

4. Evacuate immediately – use the stairs, not lifts.

5. Go to the Assembly Point: footpath outside Reception.

6. Report to the Building Warden and stay until the “all clear” is given.
   
   

If You Hear the Fire Alarm

• Evacuate immediately.

• Assist others if safe.

• Report to the Assembly Point outside Reception.
  
  

If You Cannot Evacuate

• Call 111 (from apartment phone dial 1111).

• Seal doors with wet towels or sheets.

• Stay low to the floor.

• If safe, open balcony door for fresh air and hang a sheet to signal rescuers.

• Do not attempt to climb down.

First Aid

• A First Aid Kit is located at Reception.

• Contact Reception of Afterhours customer service Tel:+6472450222 for assistance.